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  • What is your return policy?
    We offer a 30-day return policy for unused and unopened products. If you’re unsatisfied with your purchase, please reach out to our customer care for hassle-free assistance.
  • Where can I buy Seraphil skincare products?
    Seraphil products are available on our official website and leading e-commerce platforms like Amazon and Flipkart. Visit our store today for exclusive launch offers!
  • How do I create the perfect skincare routine with Seraphil?
    Start with our Clear Complexion Facewash for gentle cleansing. Follow up with the Glow Elixir Serum to brighten and even out skin tone. Lock in hydration with the HydraLock Intense Moisturizer for soft, glowing skin all day long.
  • Are Seraphil products tested on animals?
    No, Seraphil is a cruelty-free brand. We never test our products on animals, ensuring ethical and responsible skincare.
  • Are Seraphil products suitable for sensitive skin?
    Absolutely! Seraphil products are formulated with gentle ingredients like Aloe Vera and Niacinamide, making them ideal for sensitive skin. All products are dermatologically tested for safety.
  • What is the best Seraphil product for acne-prone skin?
    For acne-prone skin, we recommend our Blemish Control Salicylic Acid Serum and Clear Complexion Facewash. Both are formulated with Salicylic Acid to unclog pores and reduce breakouts, along with soothing ingredients like Aloe Vera for gentle care.
  • What is Seraphil, and why should I choose your skincare products?
    Seraphil is a dermatologist-crafted skincare brand designed specifically for Indian skin types. Our products combine scientifically proven ingredients like Vitamin C, Salicylic Acid, and Hyaluronic Acid with soothing botanicals like Aloe Vera to deliver visible results. Trust Seraphil for safe, effective, and tailored skincare solutions.
  • Can Seraphil products help with dark spots and dull skin?
    Yes! Our Glow Elixir Vitamin C Serum and Radiance Boost Facewash are enriched with Vitamin C and Niacinamide to brighten skin, reduce dark spots, and promote a healthy glow.
  • Can I use a moisturizer if I have oily skin?
    Yes! Moisturizing is essential even for oily skin to maintain its natural balance. Seraphil’s HydraLock Intense Moisturizer is lightweight and fast-absorbing, designed to hydrate without clogging pores. It includes hyaluronic acid and ceramides for long-lasting hydration and skin repair.
  • Where can I buy Seraphil skincare products?
    You can purchase Seraphil products directly from our website or on leading e-commerce platforms like Amazon and Flipkart. Stay tuned for exclusive launch offers!
  • Which is the best facewash for oily and acne-prone skin?
    For oily and acne-prone skin, a facewash with salicylic acid is a must. Seraphil’s Clear Complexion Salicylic Acid Facewash is crafted with 2% salicylic acid and 1% Zinc PCA to reduce excess oil, unclog pores, and fight acne-causing bacteria. It’s gentle yet effective, making it perfect for daily use.
  • What are the benefits of using serums in your skincare routine?
    Serums are concentrated formulas designed to target specific concerns like acne, pigmentation, or fine lines. Ingredients like Vitamin C brighten skin, while salicylic acid helps control acne. Explore our [serums] to elevate your skincare regimen.
  • Are Seraphil products safe for sensitive skin?
    Yes, Seraphil skincare products are dermatologist-tested and contain gentle ingredients like Aloe Vera and Hyaluronic Acid. They are crafted to balance efficacy with safety, making them suitable for sensitive skin types.
  • What is the best serum for glowing skin?
    If you want glowing, radiant skin, look no further than Seraphil’s Glow Elixir Vitamin C Serum. Enriched with 11% Vitamin C and 5% Niacinamide, it brightens dull skin, reduces dark spots, and evens out skin tone. Its lightweight, non-greasy formula makes it suitable for all skin types.
  • How do I choose skincare products for my skin type?
    Identifying your skin type (oily, dry, combination, or sensitive) is the first step. For oily skin, choose non-comedogenic and mattifying products. For dry skin, focus on hydrating and nourishing formulations. Our [skincare range] offers targeted solutions for every skin type.
  • Which Seraphil skincare products are best for acne-prone skin?
    Seraphil offers specialized products for acne-prone skin, such as our Blemish Control Salicylic Acid Face Serum and Clear Complexion Salicylic Acid Facewash, formulated with active ingredients like Salicylic Acid and Niacinamide. These products help reduce breakouts, clear clogged pores, and soothe skin.
  • Are Seraphil products cruelty-free?
    Yes, all Seraphil products are 100% cruelty-free. We are committed to ethical practices and do not test our products on animals.
  • How often should I use Seraphil products?
    We recommend using our products twice a day, in the morning and before bed, for optimum skin nourishment and protection.
  • Can Seraphil products help with acne?
    Yes, our products can help with acne. Our salicylic acid serum can help control oil production and reduce the appearance of acne spots while providing deep hydration to the skin.
  • What are the key ingredients in Seraphil products?
    Our products contain a variety of key ingredients, including hyaluronic acid, vitamin C, retinol, and niacinamide. These ingredients work together to hydrate and brighten the skin, reduce signs of aging, and improve skin texture and tone.
  • How do I incorporate Seraphil products into my skincare routine?
    We recommend starting with our Vitamin C Facewash, followed by our moisturizer or serum (depending on your skin's specific needs).
  • How can I track my order?
    Once your order is shipped, you will receive an email with a tracking link. You can also track your order by logging into your Seraphil account and visiting the "My Orders" section.
  • How long does it take to see results from using Seraphil products?
    Results may vary depending on your skin type and concerns but most of our customers report visible improvement of their skin in as little as one week.
  • What is Seraphil's commitment to sustainability?
    Seraphil is committed to reducing our impact on the environment. We use eco-friendly packaging materials and minimize waste by packaging our products in recyclable and compostable materials. We also prioritize using sustainably-sourced ingredients in our products.
  • What is Seraphil and what makes it different from other skincare brands?
    Seraphil is a skincare brand that focuses on providing a transformative experience towards a luminous complexion. What sets us apart is our scientifically-backed ingredients that deeply nourish and restore the skin, leaving it not just healthy but positively glowing.
  • Are Seraphil products safe to use during pregnancy and breastfeeding?
    We recommend consulting with your healthcare provider before using any skincare products during pregnancy or breastfeeding.
  • Can I use the Vitamin C Serum and Salicylic Acid Serum together?
    It’s best to use these serums at different times of the day. Apply the Vitamin C Serum in the morning for antioxidant protection and brightening, and use the Salicylic Acid Serum in the evening to help clear acne and exfoliate your skin.
  • What is your return and refund policy?
    We offer a hassle-free return policy within 7 days of receiving the product, provided it is unused and in its original packaging. To initiate a return, please contact our customer service team. Refunds will be processed within 5-7 business days after the returned product is received and inspected.
  • Are Seraphil products suitable for all skin types?
    Yes! Seraphil has formulated our products to work for all skin types, whether your skin is dry, oily, combination, or sensitive. Our products are also cruelty-free and made without harmful ingredients such as parabens and sulfates.
  • What products are best suited for my skin type?
    Seraphil offers skincare solutions for various skin types, including oily, dry, combination, and sensitive skin. You can explore our product lines like the Vitamin C Line for brightening and the Salicylic Acid Line for acne-prone skin. Our Moisturizer (Seraphil Hydrate Line) is suitable for all skin types. For personalized recommendations, feel free to ask!
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